Alfurqan Institute

Payments

Payments and refunds.

Everything about fees in one place, so nobody is surprised. Please read it before you pay.

Paying

What you pay for

WhenYou pay when you book, for the term or terms you choose, and your seat is held once the payment goes through, unless you ask to pay in instalments (below). If a class is full you can join the waiting list. Every course's fee is on the Programs page.
InstalmentsAny class can be paid in 2 to 4 instalments. Tick the box when you book and tell us in a sentence why it would help. Nothing is paid that day: we hold your seat for three days and contact you to agree the amounts and the dates. What you write is seen only by our staff.
Joining lateThe fee is the same whichever week you join.
Changing termsWe do not move a payment from one term to another. If something comes up and you cannot attend a term you have paid for, tell us before it starts and we will see what we can do. Telling us afterwards is too late, because the seat was held and the class ran.
BooksNever included in a course fee. The course book is a PDF and the PDF is free. If you would rather have a printed copy we can order one, and its price is shown on the booking form before you pay, added to what you pay that day. Book prices differ between courses. If you already own the book you pay nothing for it.

Refunds

If you stop coming

We don't give refunds if you change your mind, stop attending, or leave partway through a term or a multi-term payment.

You keep access to your classes until the end of the term you paid for, and to any recordings we have.

If we cancel a class

If we have to cancel a session, we'll aim to have the teacher record that class on another day and share the recording with you.

If we cancel more than three sessions in a term, talk to us and we'll assess it for a refund.

None of this affects your rights under the Australian Consumer Law.

Hardship

If the fee is hard for you

Talk to us. We look at each situation individually and in confidence. You can also ask to pay in instalments when you book.

Email alfurqaninstitute.vic@gmail.com or message us on Instagram.